Two things need to be in place for a memory card to be used:
1. The memory card it must be formatted to a portable memory card.
2. Configure the storage settings on the child phone: To access those please do the following:
- 1. Open parent app
- 2. Swipe up on the child card
- 3. Click top left corner (three dots)
- 4. Choose Child Settings
- 5. Toggle on Grant access to full settings for an hour
- 6. Click check mark in top right corner
Now go to child phone, click top left corner, and in the menu system settings will now appear.
>Open left menu and select SYSTEM SETTINGS.
>Now find Storage and continue to configure.