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Support

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Latest activity by Support
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    Support created an article,

    How do I use Fingerprint unlock?

    It's faster and more secure to use the fingerprint scanner to lock a Monqi phone. If your phone supports biometric locking, follow the instructions below. First, we will grant access to full settin...

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    Support created an article,

    My IMO S2 is having hardware problems.

    If you are experiencing hardware issues with a Monqi powered IMO S2 phone, please contact Tesco Mobile. You can contact them for hardware related issues by following the provided link. https://www....

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    Support created an article,

    How to do a Factory Reset on the Monqi - STK Sync 5e

    We highly discourage to apply this without being advised by one of our technical support members.  You will NOT lose any of the settings, contacts, geofences, or restrictions that are already set o...

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    Support created an article,

    Where is that Emoji?

    To access the Emoji keyboard while chatting or setting up you best friend contact name is as easy as: Hold down the Enter key of your Keyboard (bottom right corner) All the emojis will appear, tak...